Contact Us
Have a question about a product, your order, or need help choosing the right printer? Our team is ready to assist you. You can reach us by phone at (269) 402-3499 or by email at support@inkjetmart.us. We typically respond within 24 business hours. AMJ ELECTRONICS INC d/b/a InkjetMart is located at 55256 Van Dyke Ave, Shelby Township, Michigan, 48316-5303, United States.
Shipping and Delivery: Track your order, delivery estimates, and free shipping on orders over $99. Returns and Refunds: 30-day return policy. See our returns page for eligibility and details.
Product Questions: Get help choosing the right printer for your home or office needs. Payment and Billing: Secure checkout, accepted payment methods, and billing inquiries.
What types of printers does InkjetMart sell? We specialize exclusively in inkjet printers for home and office use. Our catalog includes inkjet printers for photo-quality color printing, compact wireless home inkjet printers, and multifunction office inkjet printers with scanning and copying capabilities.
How long does shipping take? Standard shipping typically takes 5 to 7 business days. We ship to all 50 US states, including Alaska and Hawaii. Free standard shipping is available on orders over $99. Most orders are processed and packed within 1 to 3 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order ships from our warehouse.
What is your return policy? We offer a 30-day return policy from the date of delivery. Items must be in their original packaging and unused condition. To initiate a return, contact us with your order number and reason for the return. Refunds are processed promptly after we receive the returned item. We will inspect the returned product and issue a refund to your original payment method within 5 to 7 business days.
Do you offer warranties on printers? All printers sold through InkjetMart come with the manufacturer's standard warranty. Warranty terms vary by product model and typically range from one to two years for standard coverage. For warranty claims, you can contact the manufacturer directly or reach out to us and we will help guide you through the process. Keep your order confirmation email and original packaging for warranty documentation purposes.
Can I get help choosing the right printer? If you are unsure which inkjet printer fits your needs, send us a message describing your use case such as home photo printing, student homework, or office documents and our team will recommend the best options from our catalog. Our team has extensive knowledge of inkjet printer features, specifications, and ink costs and can help match you with the right model for your budget and print volume.
Customer Support Hours: Our customer support team is available Monday through Friday from 9am to 5pm Eastern Time. We respond to all email inquiries within 1 to 2 business days. For urgent matters, please call us directly at (269) 402-3499 during business hours. We are closed on major US holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.
Bulk and Business Orders: If you are purchasing printers for a business, school, or organization and need multiple units, contact our team for volume pricing and dedicated support. We can help coordinate bulk shipments, provide invoicing for business accounts, and recommend the best models for your specific workplace requirements. Business customers also receive priority customer support and dedicated order tracking.
Technical Support: While InkjetMart does not provide direct technical support for printer hardware or software, our team can help you with product-related questions before and after your purchase. For technical issues with your printer, we recommend contacting the manufacturer's support line directly. We can provide you with the correct manufacturer contact information and warranty details for any printer purchased through InkjetMart.us.